Faqs

Your order status is updated via email, including tracking details upon dispatch. Please use this information to monitor your delivery.

Delivery within 2-4 working days to most New Zealand destinations for orders with payment received before midday (NZST) on weekdays, excluding public holidays. Rural deliveries can take up to 2 working days longer. Please note, all delivery times are approximate.

Alterations to your order are possible within 24 hours of placement. Please reach out to our customer support team for prompt assistance.

In case of lost or stolen orders, contact our customer service immediately. We will initiate a courier investigation and explore replacement or refund options as necessary.