Carpet Court has been awarded gold seven years in a row from 2018 to 2024 in the Reader’s Digest Quality Service Award.
To win this award is a testament to the continued focus and attention we pay to the voice of our customers, and it’s great to get recognition from an independently run survey of New Zealand consumers.
We know there can be many pain points in the flooring purchase process so by aiming to deliver a consistent and easy interaction with us, while understanding every customer’s individual needs ensures the customer experience becomes an enjoyable one.
“We continually look to improve and by listening to those who have gone through the process with us we can identify areas of the customer experience we need to focus on and ensure we continue to exceed our customers’ expectations. Winning this award three years in a row proves our commitment to delivering excellent customer service and our goal is to solve every customer’s flooring requirements, whatever their life stage or individual needs may be”.
- Victoria Lloydd, Head of Marketing
We are committed to continuing our focus on customer service to ensure all our customers have a great experience every time.
